Sitesell always goes above and beyond

June 28, 2009 by John Dilbeck · 4 Comments
Filed under: Affiliate Marketing, Amazon, Opinions, Sitesell and Site Build It 

I’m tired of dealing with the whole Amazon.com debacle…

Amazon.com cancels all North Carolina affiliate accounts

In yesterday’s mail, I got something that was a breath of fresh air and reminded me of the difference between a so-so affiliate program (Amazon) and an outstanding affiliate program (Sitesell’s 5 Pillar Program).

You see, companies like Amazon.com go out of their way to reduce our affiliate commissions to the absolute minimum. Their one-day cookie, alone, is almost reason enough to not promote them.

Their strong-arm tactics, like canceling all the affiliates in an entire state has proven to be enough for me to never promote them, again.

So, I was very pleasantly surprised to open a letter from Daniel Kornitzer, the CEO of Sitesell, yesterday.

In it was a short letter that talked about the new monthly renewal option for SBI owners that was introduced in November, 2008.

He explained that affiliates would still receive the standard renewal commission of 20% (based on TVI), except that it would be paid monthly on the monthly renewal amount rather than annually.

However, he went on to say, these amounts have not been paid to affiiates since January 1, 2009.

Then, he did something that made me feel very good. He apologized.

We are VERY sorry for this. We’ve worked like crazy to fix it and it is now fixed.

To me, this shows respect for the affiliates who are helping to build the business.

Then, he went above and beyond and sent me a check for all the monthly renewal commissions I had earned, regardless of my TVI during this period. He actually sent me a check for a bit more than I was actually due.

How’s that for treating your affiliates right?

While Amazon went out of its way to reduce my commissions, Sitesell went out of its way to increase my commissions – even going so far to apologize and pay me more than I was actually due.

That’s the kind of respect and service I have come to expect from anyone associated with Sitesell. Ken Evoy started this company years ago and I have always had lots of respect for him and the way he ran the business when he was both founder and CEO. Daniel Kornitzer is following in Ken’s footsteps now that he is the CEO.

Now, this check isn’t huge, but it is more than I earned from Amazon this year. The nice thing, is that it is in addition to the commission checks I’ve already received from Sitesell this year.

I’ve told you repeatedly that the Sitesell 5 Pillar Program is the best affiliate marketing program on this quaint little planet, and it is actions like this that make me believe that even more.

On this blog, we’ve been debating whether using WordPress or Site Build It! is the best way to build an online business…

Site Build It! or WordPress? Which is Best? Why?

At one point, I would have leaned a bit more towards WordPress, but now, to me, the clear winner is Site Build It!.

That’s why I’ll be introducing a new website this week that will be powered by SBI.

But, it’s not just about the webhosting, although that is very important to me.

It’s the complete set of tools, a time-tested approach, the Action Guide, continual improvements and additions, the lack of having to deal with technical issues and updating the software, the help-and-be-helped members-only forum, and the results I get that put me more firmly than ever in the Site Build It! camp.

They say that when a fish stinks it starts at the head, and this has been used as an analogy for companies getting into trouble because of actions taken by top management.

In the case of Sitesell, however, just the opposite is true. This company shines because of the top-quality management that does everything within their power to help both subscribers and affiliates do well.

I know of no other affiliate marketing program that even comes close to the Sitesell 5 Pillar Program. I urge you to see for yourself.

Act on your dream!

JD

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