Is Twitter a microblog or a party line?

I have discovered that there are very few people in Murphy, NC who are using Twitter.

As a result, I’ve been doing a lot of thinking about how I can educate my friends and neighbors in this little mountain town to use free Internet services to promote their activities, interests, events, organizations, and businesses.

I’ve experimented with websites, blogs, forums, communities, and more, and none have gained traction, yet. Perhaps I’m just a bit ahead of time on this, but it may also just be a matter of finding an easy-to-understand analogy that will attract people to creating new conversations online.

Part of the problem, I think, is that we’ve been trained for decades that promotion and advertising are mostly one-way announcements and not two-way conversations.

To promote an event, we buy advertising on the radio or newspapers. If our area and event are big enough, we may even promote it on TV.

These are examples of one-way announcements. We tell, and hope someone listens, hears, and does what we want.

With the widespread use of the Internet, however, this is changing.

Now, we can have conversations, inexpensively or free, and these can lead to that most-wanted form of promotion, word-of-mouth recommendations.

Those of us who practically live online don’t really understand that most people don’t spend all their time thinking about websites, blogs, forums, social networking, and all the other things that we devote our time and energy to on a daily basis.

I was reminded of this a few days ago when I asked someone for his email address and he wasn’t really sure. Now, I don’t know about you, but my email address is so important to me that it has been indelibly imprinted onto my brain.

I’ve spent years making it easy for people to email me. In fact, I get hundreds of emails every day and usually send a dozen or two. How could I not know my email address? It seems almost impossible.

Yet, many people don’t depend upon the Internet for carrying on conversations and talking about what is important to them.

I can spend a half-hour or so writing a blog entry or a new web page about something that is important to me, and I can make it available to anyone in the world with an Internet connection. It’s practically free.

Even when I consider how much I pay annually for domain names, webhosting, email autoresponders, page rotators, banner rotators, and other similar services, it all adds up to less than a couple of thousand dollars per year. How much newspaper or radio advertising can I buy for that?

A blog post or web page has an indefinite life-span. I know that I’m making sales from information I put on the web years ago, not just from what I wrote yesterday or today.

Currently, a search on Google for “John Dilbeck” returns over 8,000 results and “johndilbeck” returns over 35,000 results, so there is a lot of information out there created by me or talking about me. This is just a small sample of all that I’ve put online over the last several years.

A radio ad has a life span of seconds. A newspaper ad has a life span of days. Even most promotional products have life spans of weeks or months.

What is the life span of a tweet on Twitter?

That’s hard to say.

If we’re online and watching our Twitter stream, it seems as if most tweets have a life span of seconds, almost like a radio spot.

But, that’s only part of the story.

Think of a major event or thing and search for it on Google. You’ll find hundreds or thousands of links to what you searched for, but you already expect that, don’t you?

Now search for it on Twitter.

Did you know that all those tweets are still available? Did you know that all the hyperlinks are preserved and are still active? Did you know that the search engines follow those links?

Want to know what I’ve been saying on Twitter, or what people have been saying to, or about, me?

Does that give you a different idea about the life span of a tweet?

Now, what happens if we take this knowledge and use it to try to build a conversation.

That’s one of the things I’m going to be doing in 2009.

This year, I’m going to concentrate on two things:

1. affiliate marketing

2. promoting the people, events, and organizations in Murphy, NC.

I am dramatically narrowing my focus and hope I can build higher revenue from affiliate marketing and gain better traction in promoting what’s going on in Murphy.

I’m not going to become a news organization. I’ll leave that to the newspapers and radio stations in town. After all, I’m interested in marketing, not news.

While testing it, I’ve done it for free for several years. This year, I’ll charge reasonable rates for what I will do, and those rates will be much less than what it would cost for using traditional advertising.

Still, I like doing things for free on the Internet and I’ll help people in my community learn how to do that, too.

I think Twitter can play an important part in doing all this.

Earlier, I said that it takes a good analogy or model so that people can easily understand how to join in online conversations. Things that are simple for some of us can be confusing to others.

For example, take the idea of Twitter being a microblog. Those of us who blog every day can understand that, but if you don’t know about blogging, is it a good model to use?

You may not be an old geezer like me, but I remember when several people used the same phone line. This was called a party line. At any given time, someone may have been talking on the phone, but you never knew who was listening.

Later there were private lines and now cell phones, but in the very early days, we had party lines.

Here in Murphy, this is a good analogy to use for Twitter. Why? Because it’s an ingrained part of the local culture. There is a popular program on WKRK radio called PartyLine, and it is hosted by Bill Yonce on weekdays and Tim Radford on Saturdays.

Listeners can join the conversation by calling the program and talking to the hosts. They can chat about what’s happening, offer what they want to sell or ask for what they want to buy, or just pass the time for a few minutes. A few years ago, when Mom was healthier and still able to get around well, she would always have PartyLine playing on the radio as she worked in the kitchen.

So, for the people who are much more comfortable with offline communications, perhaps a party line is a better analogy for Twitter than is a microblog.

You can listen to whomever you chose on Twitter, so it’s not like some giant chat room. You can fine tune the group of people you listen to so that you get specifically what you want. Anyone can choose to listen to you, or not, too.

Substitute the word “follow” for “listen” and you have a good understanding of Twitter.

Then, you have to think about how these groups of followers overlap, intersect, and diverge. For example, John may follow George, but not Jane. Perhaps Jane follows John, but not George. If George tweets about something interesting, John would learn about it – potentially – but Jane probably would not. However, if John then tweets about it, he would be extending the reach of the conversation beyond George’s followers/listeners. In traditional marketing, we call this “word of mouth.”

In reality, George may tweet about it, and John may post the information on a blog, lens, forum, website, or some other presence he maintains on the web. All of this can be done in a remarkably short time, with little effort, and negligible expense.

Who knows how far the information will spread?

So, while Twitter may be thought of as a party line, it potentially has a much wider reach. It brings another meaning to the old saying, “a little birdie told me.”

Unlike a party line, however, you can’t just talk as long as you want. You are limited to short tweets of 140 characters or less. You can tweet all you want, but each one is short and generally focused.

How much does it cost? Nothing.

So how is that going to help me promote Murphy, NC?

Well, there’s the rub.

There are so many tweets every day on Twitter that a few about Murphy would easily get lost in the crowd.

That’s where the #MurphyNC hashtag comes in.

By tagging all tweets that are specifically about something or someone in Murphy with that code, it is easy to search for them. It is also relatively easy to syndicate those search results.

Currently, there are few tweets with that hashtag, but I’ll be working to change that, over time.

This morning, I am testing syndicating these #MurphyNC tweets on my Squidoo lens for Murphy, NC 28906.

It didn’t go as smoothly as I had hoped.

I could not get the lens to show the feed, so I ran it through Feedburner.com and created a new feed at: http://feeds.feedburner.com/MurphyNC-TwitterSearch

Squidoo can read and show that feed, with no problem. I wonder if it is because the Twitter search feed is in Atom format rather than RSS.

Another problem to consider if you want to syndicate hashtag searches on your lenses is the fact that Twitter uses relative anchor addresses in the content, instead of absolute URLs. This means that the #MurphyNC link in the content will not link directly to the Twitter search page. This will give you unintended results, depending upon where you syndicate it.

To get around this problem, I’m syndicating headlines only on my Squidoo lenses. If someone clicks the headline, it will take him/her to the status address for that particular tweet. Since this is shown on the Twitter domain, the hashtag link in the content will point to the right place.

It will be impossible to syndicate a real-time conversation on Squidoo, because the minimum update time for an RSS feed is 30 minutes for a Squidoo RSS module. At this point, that’s not a problem, because I’m the only person doing it and all my #MurphyNC tweets have been tests up until now. However, if it ever gets popular, this would not be a workable solution for syndicating the feed.

Although doable, this may not be the best way to syndicate a conversation on Squidoo.

I’m open for suggestions, because this is something I want to do on multiple lenses, as well as several blogs and websites.

Why am I talking about this on a blog that is about affiliate marketing?

This question is easier to answer. It’s because readers of this blog are generally more technically sophisticated and are used to online interactions. It’s also because I earn money from affiliate marketing even on my local pages for Murphy, NC.

And, Twitter is already helping me earn from my affiliate marketing efforts on my Squidoo lenses and blog posts.

This has been a long-winded way of asking your opinion of how to describe using Twitter to talk about a town or city. Is it a microblog or a party line, or something else entirely?

What model or analogy would you suggest to make it easier for offline-oriented people to join in online discussions using Twitter? Do you think Twitter is really effective for this?

Act on your dream!

JD

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