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Sitesell always goes above and beyond

June 28, 2009 by John Dilbeck
Filed under: Affiliate Marketing, Amazon, Opinions, Sitesell and Site Build It 

I’m tired of dealing with the whole Amazon.com debacle…

Amazon.com cancels all North Carolina affiliate accounts

In yesterday’s mail, I got something that was a breath of fresh air and reminded me of the difference between a so-so affiliate program (Amazon) and an outstanding affiliate program (Sitesell’s 5 Pillar Program).

You see, companies like Amazon.com go out of their way to reduce our affiliate commissions to the absolute minimum. Their one-day cookie, alone, is almost reason enough to not promote them.

Their strong-arm tactics, like canceling all the affiliates in an entire state has proven to be enough for me to never promote them, again.

So, I was very pleasantly surprised to open a letter from Daniel Kornitzer, the CEO of Sitesell, yesterday.

In it was a short letter that talked about the new monthly renewal option for SBI owners that was introduced in November, 2008.

He explained that affiliates would still receive the standard renewal commission of 20% (based on TVI), except that it would be paid monthly on the monthly renewal amount rather than annually.

However, he went on to say, these amounts have not been paid to affiiates since January 1, 2009.

Then, he did something that made me feel very good. He apologized.

We are VERY sorry for this. We’ve worked like crazy to fix it and it is now fixed.

To me, this shows respect for the affiliates who are helping to build the business.

Then, he went above and beyond and sent me a check for all the monthly renewal commissions I had earned, regardless of my TVI during this period. He actually sent me a check for a bit more than I was actually due.

How’s that for treating your affiliates right?

While Amazon went out of its way to reduce my commissions, Sitesell went out of its way to increase my commissions – even going so far to apologize and pay me more than I was actually due.

That’s the kind of respect and service I have come to expect from anyone associated with Sitesell. Ken Evoy started this company years ago and I have always had lots of respect for him and the way he ran the business when he was both founder and CEO. Daniel Kornitzer is following in Ken’s footsteps now that he is the CEO.

Now, this check isn’t huge, but it is more than I earned from Amazon this year. The nice thing, is that it is in addition to the commission checks I’ve already received from Sitesell this year.

I’ve told you repeatedly that the Sitesell 5 Pillar Program is the best affiliate marketing program on this quaint little planet, and it is actions like this that make me believe that even more.

On this blog, we’ve been debating whether using WordPress or Site Build It! is the best way to build an online business…

Site Build It! or WordPress? Which is Best? Why?

At one point, I would have leaned a bit more towards WordPress, but now, to me, the clear winner is Site Build It!.

That’s why I’ll be introducing a new website this week that will be powered by SBI.

But, it’s not just about the webhosting, although that is very important to me.

It’s the complete set of tools, a time-tested approach, the Action Guide, continual improvements and additions, the lack of having to deal with technical issues and updating the software, the help-and-be-helped members-only forum, and the results I get that put me more firmly than ever in the Site Build It! camp.

They say that when a fish stinks it starts at the head, and this has been used as an analogy for companies getting into trouble because of actions taken by top management.

In the case of Sitesell, however, just the opposite is true. This company shines because of the top-quality management that does everything within their power to help both subscribers and affiliates do well.

I know of no other affiliate marketing program that even comes close to the Sitesell 5 Pillar Program. I urge you to see for yourself.

Act on your dream!

JD

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4 Comments on Sitesell always goes above and beyond

  1. Sire on Mon, 29th Jun 2009 5:02 am

    2. Hiya John. You know mate, as far as Amazon is concerned I reckon even my worst affiliate is performing better than Amazon, as to this date I have not made one cent from it.

    As good as SBI sounds, and I did have a look, I reckon I will have to put it on the back burner for now because I just don’t have the time to take on any more projects. Man, I still haven’t gone live with my Squidoo page yet, which is still sitting there patiently waiting for me to finish it off.
    Sire´s last blog ..The Argument For Paid Reviews My ComLuv Profile

  2. John Dilbeck on Mon, 29th Jun 2009 10:22 am

    3. Good morning, Sire.

    I know what you mean about Amazon. I used to make more than I have been making, but now I won’t make any more from them.

    I know of one person in NC who has been earning in the neighborhood of $70K from Amazon per year. He’s in the process of dissolving his NC corporation and moving to a different state so he can remain an Amazon affiliate.

    I can imagine that time is always an issue with you with all the sites you already manage. Still, getting a Squidoo page online that syndicates the RSS feeds from your blogs shouldn’t take but an hour or two to build and it will help spread the word about what you write on your blogs.

    But, then again, I have about a half-dozen Squidoo lenses in progress that I haven’t had time to complete and publish, so I know what you mean.

    While SBI isn’t perfect for everyone, more and more everything about Sitesell is looking really good to me.

    Thanks for your comments.

    Act on your dream!

    JD

  3. Solomon Huey on Mon, 29th Jun 2009 10:48 am

    4. That’s awesome John. Glad to hear you’ve found some good out of this whole experience. I was just talking the other day about supporting the businesses that truly do their best to operate with integrity. To me it’s really awesome to see companies working hard to reward their customers (or in this case affiliates! :P ).

    Solomon Huey

  4. John Dilbeck on Mon, 29th Jun 2009 11:01 am

    5. Good morning, Solomon.

    I agree. The more I am involved in marketing, the more I ask myself why I’m promoting any company that doesn’t go out of its way to be the best in its category.

    More and more, I’m dropping all promotions for companies that don’t measure up to my higher expectations.

    While it may cost me some income in the short term, I believe it is the best course of action for the long term and certainly is better for anyone who reads what I’m writing.

    I appreciate your comment. :)

    Act on your dream!

    JD

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